Privacy Policy
Last updated: March 2026
The protection of your privacy is a priority for us. This privacy policy explains how we collect, use and protect your data in accordance with the Regulation of the European Parliament and of the Council (EU) 2016/679 (GDPR).
1. What data we process
- Identification data: first and last name (when booking or inquiring).
- Contact data: email address, phone number, postal address.
- Billing data: ID number, VAT number, bank details (for billing purposes).
- Data about your stay: date of arrival, departure and special requests.
- Technical data: IP address, browser type and data from cookies (see Cookie Policy).
2. Purpose of processing
We process your personal data exclusively for the following purposes:
- Processing and managing your accommodation bookings or other services.
- Communication with you (answering queries, sending information about the stay).
- Fulfillment of legal obligations (accounting, guest registration book).
- Improving our website and services.
3. Retention period
We retain personal data only for the time strictly necessary to fulfill the purposes described above or for the period required by applicable legal regulations (e.g., accounting documents for 10 years).
4. Your rights
In connection with the processing of your personal data, you have the right to:
- Request access to your personal data.
- Request the correction of inaccurate data.
- Request the deletion of data ("right to be forgotten"), unless prevented by legal obligations.
- Object to processing or restrict the processing of data.
5. Contact
If you have any questions regarding the protection of personal data, you can contact us at the e-mail address info@severka-chata.cz or by phone at +420 733 531 035.